Removals Services in London

If you paid a 30% deposit you can pay the remaining balance payment through the booking confirmation email you received earlier or by cash to the driver. Our drivers don't accept Card payments. If you have selected payment "By cash to the driver on the day" please note that you need to pay before unloading.

To make sure that your order has been accepted or to check the status of your order, use Order Status by entering your order number and the same email address you provided when you booked our service.

If you order one helper, it means that the driver assists with loading and unloading. Please consider ordering two helpers if the items you transport are too heavy or too large to carry, or there are more than 2 floors without a lift.
Please consider that when ordering one helper, where there are large and heavy objects and the client wants to help in carrying, our staff has the right to refuse to carry with the client for the safety reason of the customer and our staff.
When you order one helper, we can send 2 people, but only one helper will assist in loading according to the order, unless you want to order an additional helper.

To find out more details about how to arrange parking permits please go to: Parking Permit
We can provide vehicle details up to 48 hours before the date of service. If you don't provide a parking permit then you are obligated to pay a Penalty Charge Notice in advance ( £80 + VAT ) to our driver before we start the job. We will refund your money back if we don't get a Penalty Charge Notice by letter within 6 weeks. However, if we get a Penalty Charge Notice ticket we will send you a copy of it as proof and the money will not be refunded.